Terms of service

These terms govern your use of this store, which is operated by 639HZ LLC, trading as Rook & Tile. By placing an order you agree to them.

Orders

An order is an offer to buy. It is accepted when we send the shipping confirmation, not when you receive the order confirmation. We may decline an order, or cancel it and refund you in full, if an item is out of stock, if a price or description was wrong, or if we suspect fraud.

Prices

Prices are in United States dollars and include any duties owed on import. The price you see on the product page is the price charged at checkout. Prices can change, but never after you have placed an order.

Where a quantity offer or a set is advertised, the discounted price shown is the price charged. If the two ever differ, the lower one stands and we will correct the error.

Description of goods

We describe materials, sizes, tile and piece counts and contents from the specification our suppliers provide, and we state a style, such as the mahjong style a set suits, only when the supplier gives it. Color and finish can look different from one screen to another. That is not a fault, and it is covered by the return window.

Guides, rules and set-up notes on this site are general guidance for playing at home, not the rules of any league or tournament.

Your account

If you create an account you are responsible for keeping your password to yourself and for what happens under your account. Tell us if you think someone else has access.

Acceptable use

Do not use this store to break the law, to interfere with how it runs, to scrape it at a volume that degrades it for others, or to infringe anyone's rights.

Intellectual property

The name Rook & Tile, the logo, the site copy and the photography are owned by 639HZ LLC or licensed to it. You may not use them commercially without written permission.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Beyond that, our liability for any order is limited to what you paid for it. We are not liable for indirect or consequential loss.

Governing law

These terms are governed by the laws of the State of Wyoming, United States, and the courts of that state have jurisdiction. This does not remove any consumer protection you have under the law of the place you live.

Changes

We may update these terms. The version that applies to your order is the one published when you placed it.

Contact

639HZ LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. hello@rookandtile.com.